Our Reviews

Very fast transaction. Charlie my salesman was very knowledgeable about the vehicle and set everything up after the purchase. Definitely will do business with Sam Boswell in the future.

As always, everyone is very courteous, and professional

Jamie!! I can't say enough good things about her!!! The honesty and personal treatment I received was amazing!

All be it a very expensive part failure, the coolant control valve unit, The service group was excellent in getting my truck repaired. Kristin and Jamie were great in helping me know what was entailed and how long the repair would take (12 plus hours). Josh, my mechanic was also very helpful and informative showing and explaining everything that had to done! Thanks to all

My experience was a good one. Cory did a good job taking care of me although he was very busy. It was impressive actually.

The staff was great. They were very knowledgeable and very fast. Seamless transition for a new purchase.

I really don’t know why I continue to be a great GMC customer, the product line has consistently proven to be less than stellar and reliable with transmission, electrical, and emissions issues on multiple brand new Sierra’s and Yukon since 2022. I guess I’m a glutton for punishment.

Excellent in all aspects. Friendly, courteous, fast, thorough and honest. Will be back again.

Always friendly.

The service advisor was very nice and helpful and the service was completed in a timely manner

Cory did an excellent job from start to finish. He kept me informed, answered my questions, and always followed up with me. Definitely a 10 out of 10 for the level of service received. Definitely one of the best car buying experiences I’ve had in a long time!

I picked my vehicle online and walked out in less than two hours. Cory was great and we appreciate Max and all of his team!

Everything was good

Sam Boswell GMC is ALWAYS my first choice for service and of course the purchase of a new GMC. Had what I thought was an electrical problem. Kristin in service walked me through the problem, asked the right questions, and got my 2022 Sierra HD serviced and repaired expeditiously. Turns out all I needed was a couple new batteries. Kristin's can-do attitude and friendly demeanor is one reason I will return to Sam Boswell GMC. O'Neal and his team really epitomize dependability and trust. THANK YOU

Friendly and probably the smoothest transaction from start to finish.

Ma. Nyla dis excellent job getting me checked in for service appt. She kept me updated while I waited and got my transaction completed quickly at the end and went over my vehicles service.

Excellent customer service

Work done no time.

Service was done in a timely manner. Friendly staff.

Corey was great to work with. He was very attentive and was able to answer all questions. The finance process should not take 2+ hours.

Caden was the best, answered all our questions. Will definitely let friends know to ask for him.

Didn’t like the music playing and it took longer and cost more than I expected. May have to start getting it done somewhere else. Personnel were very nice and friendly

They were very helpful and worked to get the rebates for me

The Salesman Charlie was fantastic and very knowledgable

Very good experience

I can’t thank Kristin enough for getting our vehicles taken care of. Super communication on the status of back ordered parts as well. Thanks for all you guys do!!

1st time been there and the service was amazing!! “ Great Job”

Super great service. I felt like my business was appreciated. So helpful in any questions that I had about my vehicle issue. Kristin in service dept. is a model employee.

I have been having an electrical issue since the day.I bought the truck. This was my fourth trip. I was told by management that every time I have an electrical issue bring it back to the dealership.

Wonderful hands on stuff

They did a great job, but I think it was too expensive

My salesman (Cory Howard) was very helpful throughout the process of purchasing my new AT4. He and the other staff were very open to questions, straightforward in their responses, and even stayed late on a Friday evening to make everything happen. It was an overall enjoyable experience.

Prompt, friendly and courteous service. Everything was well explained. I could not have asked for better service.

The process of getting my vehicle was easy. I was kept updated with the route of the vehicle. Charlie and Cory Howard were awesome! They answered my questions and made sure I felt welcomed

The people there were very friendly and helpful.

I had a scheduled appointment for an oil change and tire rotation and it took two hours to complete. Everything is so slow there.

Very courteous. Work done on time. Reviewed service that will be needed to be done.

Love my dealership, they are always kind and willing to help

Cory Howard, our salesperson, was very knowledgeable, not pushy, and very patient with us as we went through the deciding and buying process.

very helpful and friendly staff

First time obtaining Complementary First service for Yukon purchased there.

Our salesman was very polite and accommodating

brooke was awesome an so patient with us... overall best car buying experience ever...

Communication was frequent and clear before the sale. After the sale, not so much. I’ve made 2 attempts to reach out with questions via text with no response, nor has anybody reached out to me to ask how delivery went and if we needed anything.

Excellent experience.

Kristin Byal is the most outstanding service advisor I've ever worked with! Professional, courteous, and informative. Drop off and pick up is very convenient. Thank you for the attentiveness!

What’s the point of scheduling an appointment if there’s 4 vehicles that haven’t even been worked on in front of mine. It took 3 hours for an oil change.

Great experience. Sales staff was helpful and listened to my needs and helped me make a deal.

The salesman was very helpful and I appreciate that

Charles is the man NPS score is a 10. I’ll recommend everyone in the market to talk to him.

The Sam Boswell service team always reaches my expectations and they are always extremely helpful anytime I have any issues.

Very courteous and helpful

Service was performed in the amount of time estimated. Waiting area is comfortable and employees are very attentive.

Took a long time to get the recall airbag in but fixing it was good.

Cory is an asset to you company. He is pleasant and easy to work with. Thanks..

They treat me well and updated

Friendly , quick service.

Had a great experience. Prompt professional service. Extremely polite and courteous the staff went above and beyond in the service they provided.

Everyone was anxious to do their job and then did just that in a professional manner.

When I knew I was ready to trade, I trusted Cory and Max with building the car I wanted. This is my second purchase with Cory and Max putting it together. I have no doubt I had the best salesman at Sam Boswell Buick GMC help me with my purchase.

Great service and great peo

Charlie was once again an outstanding salesman, demonstrating his unwavering dedication to finding solutions to the troubles I've faced with my previous 4 GMC's, and consistently delivering better options. If you're seeking a trustworthy and honest salesman, look no further than Charlie, who will undoubtedly take exceptional care of you.

The service team were friendly and knowledgeable.

My salesman Charlie was fantastic. His knowledge about the truck and general openness made it simple to know I was going to be taken care of throughout the whole buying process. There were no high pressure sales tactics or hidden agendas when I seen all my paperwork. Thank you for employing a person of his demeanor.

Great customer service and very detailed.

Excellent service!!!

Bill and Brooke were great, both very helpful.

Max Johnson was very professional and was very helpful. Would recommend this dealership to everyone.

Awesome

When the wrong part was delivered, they immediately offered a courtesy vehicle and apologized profusely. My car was completed, as promised, on time the following day.

Great staff very curious and very informative and helpful

The guys were great and did their very best to deliver the vehicle I wanted at a fair price. The experience was professional and yet felt like family. Max and Cory treated us well and the business office did their part (sorry, the name escapes me at the moment).

Very pleasant experience. My salesperson Charlie Gaunt was very knowledgeable and professional. Would recommend him and Sam Boswell GMC.

Our salesman was knowledgeable about the vehicle I purchased & has checked back to see if I have questions. Thank you!

Corey and Charlie are what team work is all about!! These guys make me want to keep coming back to buy from them!

After making an appointment for a transmission issue, I had several issues with the receptionist at the Service desk. I took my truck to another dealership and had the codes pulled for the issue but when I made an appointment with Sam Boswell GMC, I was told the codes are all generic. I also asked Sam Boswell Service receptionist to call the other dealership so they could see that I legitimately had the codes pulled from another GMC dealership. I can assure you they are not generic and were very specific to the issue. Sam Boswell GMC couldn’t find the issue and I told them it was because I didn’t have the same load bearing equipment attached to the truck that caused the issue. I also asked for a transmission fluid and was told absolutely not over the phone. But when I went to pick my truck up without getting the issues resolved was told they could do the flush but I assured them I would be taking my business somewhere else because of all the back and forth I had with the receptionist. By the way the receptionist doesn’t look like she has ever lifted a wrench in her life much less knows anything about maintenance.

Caden was very knowledgeable and helpful!! Fast service and kind.

Some of the best service crew I have ever come across. I will always keep coming back due to the start of my contact of Kristin and leading to the care a speed the service department gives.

You took care of what I needed in record time

Very friendly and informative

Corey was very pleasant to work with and did a great job, he followed through with everything promised.

Service person was polite and listened to what the trouble was. When completed she explained what was found and I left

We had a great experience! We were dealing with Caden right up to the closing. He was very knowledgeable about the sale and the vehicle.

Brook did an amazing job in helping us with the purchase of our new truck. Very knowledgeable, helpful saleswoman.

Staff friendly with quick service.

Did appreciate having to clean the oil residue off of the steering wheel, inside the door, and on the outer door handle.

Fast and courteous

wish yall would fix paint spot as promised in contract

They get you in and out quickly. The staff is very friendly and easy to work with.

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Walked in and got greeted right away, when the salesperson we initially dealt with and I couldn’t figure out the tow capacity another sales team member stepped in and we worked it out and figured it out. We test drove and then went to grab lunch and come back. Original sales person was with another customer so they didn’t make us wait and another team member stepped up and assisted us. Very knowledgeable and helpful to all the questions we had and discussing everything. It was a fun buying experience throughout the whole Process. Highly recommend Sam Boswell Buick GMC, Enterprise,Al

Good experience

was done great and within a good amount of time, did not have to wait too long

The service was wonderful and I had to come back the next day because I thought I heard something and the service department was very accommodating and answered all my questions.

Very good experience

Service was done properly and efficiently, I was treated well while I was there!

Corey was a great salesman will deal with him again

Helped me out considerably

Needed to replace a tps sensor and was told to bring the vehicle in the same day I called about the sensor and they gave me a time to come in and replaced the part as I needed my vehicle for a business trip two days later. No fuss , no hassles just prompt courteous service.

Great idea to have a mobile unit that comes to the house. Very quick and easy. Young man was very polite and did a wonderful job. Took less than a hour. Really nice experience. Thanks.

Always helpful and friendly, just a great experience.

Great team of professionals who are friendly and courteous.

A very professional, helpful and friendly salesman who knew the product very well.

Knowledgeable staff and friendly service

Nice waiting area and very respectful and helpful techs and other employees

Drop car off for diagnostic paid for repair picked car up return car less then 48 hrs later for the same issue it was doing before dropping it off now have to pay additional for a different issue that should have been caught the first time

Clear explanation

Cory and Charlie of the sales team were great! They went above and beyond to get the best deal

Caden was very knowledgable about the vehicle and very courteous and informative even regarding the difference in wheel and tire size. If the occasion arises I would definitely buy from him again.

Cory Howard was a pleasure to do business with. He helped me find a vehicle I liked and has been extra helpful in helping me get use to all the new features.

Sam Boswell GMC remains my first choice for all my GMC purchases and service needs. Kristen in service always give me the attention I need with my busy and hectic lifestyle/schedule. They truly define what it means to be a military friendly hometown dealer. Keep up the great work O'Neal! The Boswell name remains one you can trust!

Caden and sales team made the process easy. I am buying for 3 teenagers in near future I will definitely stop there first.

Great experience and my salesman Charlie was awesome. He put the deal together with upfront pricing and no back and forth negotiations. He made the best deal the first deal and got me out of the dealership with my new Sierra 3500 fast. Worth the drive great owner and staff. Ask for Charlie for the best experience at dealership ever. Thanks again.

Very good experience

Service personnel kind & informative. Nice dealership

Less than a hour wate.